FAQ

We have lots of happy downloaders each day, but sometimes things don’t work. Hopefully this page will help you identify and fix any problem you’re encountering. If you cannot find a remedy for a problem you’re encountering, just send us an email at support@libertyjanepatterns.com

Q: I cannot seem to open the pattern properly, what’s wrong?

  • Answer: Check to make sure you have the latest version of the Adobe Acrobat Viewer, so you can open PDF documents.

Q: My outfit didn’t come out right, is the pattern really right or did I make a mistake?

  • Answer: The pattern is checked exhaustively to ensure it’s accurate, and most patterns are downloaded and used by lots and lots of happy seamstresses. So most likely, you made a mistake, we’d recommend you try your outfit again, and if you feel the pattern is inaccurate, send us a message.

Q: I bought a pattern, but didn’t save it, and now I can’t find it, what do I do?

  • Answer: Send us an email and we can re-activate your download link.

Q: I thought I got the Shinny Happy Dress pattern but I don’t see it, what am I missing?

  • Answer: A link to the Shinny Happy Dress instructions are provided in the ‘thank you’ email each time you buy a pattern. There are not pattern pieces in the  guidebook that you download, just instructions to go along with the free tank top pattern.

Q: I’m a designer and make patterns – how do I get my patterns published on Liberty Jane Patterns?

  • Answer: We are always looking for new pattern partners – send us an email to find out how the process works.

Q: Can I sell items made from these patterns?

  • Answer: We love partnering with sew-from-home business owners and would love to have you become a partner. We have a Terms & Conditions document that is very straightforward. Read more about becoming a Liberty Jane Partner here.

Q: Are the Instructions simple even if I’m not a good seamstress? YES!

 

Q: Can I Start immediately if I have a sewing machine and the materials? YES!

 

Q: Will the finished product turn out like the pictures if I follow the directions? YES!

 

Q: Will you give me a refund if I’m not happy with the pattern? YES!

 

Q: I’ve seen Simplicity and McCalls Patterns, are these easier to follow? YES!

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